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Strategies for Hawaii Residents- United Airlines

Anyone who lives in Hawaii and travels regularly to the East Coast knows that right now we have just a few nonstop options to the NYC metro area, which consists of EWR (Newark Liberty Int’l in NJ), JFK (John F Kennedy Int’l in Queens, NY), and LGA (LaGuardia Int’l in Queens, NY).

Pro-tip: when searching for airfare to the NY metro area, instead of searching separately for the 3 airports above, just type NYC as the airport code, and the site will search all 3 airports at once. Pay attention when booking if you need to arrive and depart from the same airport, as your search results will show all options, including itineraries that arrive and depart from different airports.

And now, I present our nonstop options!!!

  • United Airlines flight 14: Honolulu-EWR
  • Hawaiian Airlines flight 50: Honolulu- JFK
  • that’s it.

My parents are fans of the United flight, because Newark airport is much more convenient for them than the ones in NYC proper.  Also, they prefer to board, sleep, and get off the plane to see their grandbabies without dealing with pesky layovers and their potential for delays.  I’ve never been on this United nonstop myself.  I’ve already reached my absolute airplane time limit with a MAD-JFK voyage: 8 hrs, 50 min.  I don’t know that I could subject myself to a voyage of 10-12 hours.  Perhaps if I were traveling sans children and could take some sort of sleep aid….that might be a good idea actually, I need to catch up on my Zzzs.

Anyway, we’ll discuss Hawaiian Airlines in another, more in-depth post.  Let’s chat about United and their other mainland routes.

Nonstops from Hawaii to the US Mainland on UA metal:

  • Honolulu (HNL): to ORD (Chicago, IL), DEN (Denver, CO), IAH (Houston, TX), LAX (Los Angeles, CA), SFO (San Francisco, CA), EWR (Newark, NJ), and IAD (Washington, D.C.)
  • Kahului (OGG): to ORD (Chicago, IL), DEN (Denver, CO), LAX (Los Angeles, CA), and SFO (San Francisco, CA)
  • Kona (KOA): to DEN (Denver, CO), LAX (Los Angeles, CA), and SFO (San Francisco, CA)
  • Hilo (ITO): to LAX (Los Angeles, CA)
  • Lihue (LIH): to DEN (Denver, CO), LAX (Los Angeles, CA), and SFO (San Francisco, CA)

 


Does anyone else find it strange that there’s a nonstop from Lihue to Denver?  Is that a big market that I was unaware of?  Additionally, this flight only departs on Saturday evening, arriving in Denver at 6:43am.  Is there a crucial need for Kauaians to be in Denver on Sunday mornings?  So many questions.


 

United’s frequent flyer program is called MileagePlus, and their award chart is pretty straightforward for UA metal flights.  They also usually begin to release award space about 330 days out, but I start checking the full year out, as some of the partner airlines release space earlier than United releases its own space:

Between Hawaii and Mainland U.S., Alaska & Canada

Travel Awards

Cabin Award Miles Type Special Conditions
Economy Class 22,500 One-way Saver Award
45,000 Roundtrip Saver Award
45,000 One-way Standard Award
90,000 Roundtrip Standard Award
Hawaii Inter-island Add-on +6,000 each way Saver Award Add a Hawaiian Airlines or Island Air inter-island connection in Economy class

Here’s the detail direct from the site about the difference between the Saver and Standard awards, bolding mine:

Saver Awards

Saver Awards can be used for travel almost anywhere United, United Express and its MileagePlus® airline partners fly. Saver Awards are capacity-controlled and may not be available on certain flights where demand is high.

Standard Awards

Standard Awards for travel on United, United Express and Copa Airlines are subject to capacity controls. While seats may not be available on certain flights, Standard Awards provide more inventory than Saver Awards. MileagePlus Premier® members and eligible United MileagePlus Cardmembers have unrestricted access to Standard Awards on United and United Express. If there’s a United seat for sale, these members can get it with award miles, guaranteed, even if it’s the last seat on the airplane. Eligible Cardmembers can learn more about their benefits in their Membership Guide or by contacting Chase at the phone number on the back of their Card.

MileagePlus members without Premier status or an eligible credit card will still be able to book seats with miles; however, there may be slightly fewer seats available. Standard Awards on some partner airlines may have capacity controls and/or date restrictions.

So, you see that Inter-Island awards are 6K miles each on United, as opposed to 5K miles each on American and Hawaiian.  So…don’t use United for these redemptions unless they’re the only kind of miles available.  Also: Hawaiian Air gives you POG on your flight.  I love that stuff.

I don't often drink my compound juices out of a wine glass, but when I do, I drink Pog.

I don’t often drink my compound juices out of a wine glass, but when I do, I drink POG.

United is part of the Star Alliance, which contains big alliance partners such as Air Canada and Lufthansa, among many others.  For my purposes, one of the best partners they have is Copa Airlines, which operates many routes in Central and South America.  Let’s take a look at the partner award chart (I modified it to only show my preferred destinations, the full chart can be found here and includes Africa, Asia, etc.).

united partner chart

In my post about the Ecuador trip redemption, I outlined how I chose to use the United Standard Award for our flights down.  I did search partner availability as well as United’s own availability.  In the end, the Standard Award worked out well for our needs.  So how did we accumulate these miles?  I touched on that in the Ecuador trip post, but here’s a brief review.

    1. We got the United Mileage Plus Explorer credit card when it was running an increased sign-up bonus of 50K miles after spending $3k in 3 months.  Not only do we get the bonus, we get United Club (lounge) day passes, free checked bags, and priority boarding.
    2. We always log in to the United site when searching for fares or award availability.  It recognizes that we are United cardholders and (supposedly) displays better prices and availability.
    3. Use the United shopping portal when they had the highest bonuses.
    4. Participate in the Opinion Miles Club, which is a survey site that you join at United’s invitation.  Each survey you complete awards you miles, free and clear.  There are also many other ways to earn United miles.

Exchange other gift cards: United has a program where you can exchange your unwanted retail gift cards for miles.  Check the math here to make sure you’re getting good value for the exchange.  I can’t personally vouch for this option since I’ve never used it.  Most people have some gift cards laying around that they won’t use, so see if you can add some mileage to your pot.

And now, some ways to save money on United Airlines cash tickets!

  1. promo codes: I’ve only seen promo codes given out for special events, like flights to high-profile sporting events.  Perhaps they are more common, but just in case, keep your email address updated in your United.com profile to be sure you occasionally get targeted for these offers.
  2. Gift cards: You can buy United gift cards them at Gift Card Granny, a reputable gift-card reseller/exchanger.  The discount is usually 5-10% off.  You then apply the gift card(s) to your cash booking.
  3. voluntary denied boarding vouchers: volunteering to get bumped has its perks.  If your UA flight is oversold and they are asking for volunteers to give up their seat, pay attention to the offers if you have the flexibility to take a later flight or even the first flight out the next day.  The airline can offer meal vouchers, a hotel voucher, and a travel voucher to use on your next flight, all to make up for the inconvenience. Travel vouchers have various restrictions including an expiration date- be sure to ask for all the details if they offer you one. Note: not to be confused with Involuntary Denied Boarding- see the Conditions of Carriage for compensation rules there. There is a condensed version of the CoC on the back of any paper ticket, too.  Yes, I am that person who reads all the rules and fine print.

Super-dorky confession time: I haven’t flown on United Airlines in a while, and I’m pretty excited about our upcoming trip.  Part of my excitement has to do with the fact that United started using Rhapsody in Blue as their theme music again.  I love Gershwin!

 

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Award travel success! Honolulu to Guayaquil

I’ve mentioned several times that I’m taking my family to Ecuador this holiday season.  It’s been a goal for a while to take my husband and tween daughter back for another visit, but more importantly, it was time to take my toddler son to South America for the first time.  I have a personal time limit for Ecuador visits- I don’t like to let more than 5 years pass between trips. Our last adventure down was in March 2009, so I’m 6 months late, but no one but me is counting, they’re just happy to see us.  We’ll be celebrating the holidays with the many, many, many members of my family that still live in Ecuador.  Adding to the excitement, my parents will be meeting us there from the mainland.  And, my baby niece will also be making her first visit to the motherland!  I hear her parents are coming along, too.  She needs someone to carry her bags 🙂

I first decided that this would be a holiday trip in 2011.  Ah, 2011.  A great year for mothering, a bad year for traveling.  We didn’t leave the island at all that year.  I was staying home with my son after moving back from Spain, and we were a bit “traveled out.”  I know, I never thought I would say that, but we had been away for 6 months and I just wanted to be in my own bed for a while.  So we didn’t go anywhere.  But that didn’t stop me from planning!

We have an awesome New Year’s Eve tradition in Guayaquil that I wanted to share with the family.  Beginning in the fall (or earlier!), artists and regular people alike create monigotes, also known as años viejos (old years), which are essentially papier-mâché figurines stuffed with newspaper, old clothes, sawdust, and explosives, like firecrackers and fireworks.  They are life-sized or bigger, and often reference pop culture in some way.  Popular movie characters, sports mascots, and political figures are all fair game.  You can stroll through the “Ruta de los Años Viejos” on calle 6 de marzo in Guayaquil in the weeks leading up to the New Year.  On New Year’s Eve, the monigotes are piled into the middle of the street or really wherever you feel like blowing stuff up.  Some sort of accelerant is poured on, like lighter fluid or, as in one particular memory from my childhood, straight-up gasoline from a car parked in front of a pool hall.  During the countdown to the stroke of midnight, matches are lit and tossed onto the figurines.  The idea is for the fire to reach the explosives precisely at midnight.

Monigotes in Guayaquil

Monigotes in Guayaquil, ready to be purchased and subsequently blown to smithereens

Guayaquil is the largest city in Ecuador, with a population of roughly 3 million people.  Pretty much every family has at least 1 monigote, if not a few.  Some of these things are 15 feet tall.  So you can imagine the almighty BOOMS heard from all over the city as thousands and thousands of explosives go off and keep exploding for almost 15 minutes.  A very thick layer of smoke forms over the city and doesn’t dissipate until the next morning.  The monigotes represent all the events of the previous year, good or bad.  We literally blow it away to start clean the next morning with a new year.  It’s a great time.  Here’s a short video, burning action at around the 2min mark, set to catchy little music.  I wanted my immediate family to see it, so I devised my plan to get us from Hawaii to Ecuador for the holidays…..

And was promptly smacked in the face by reality.  Average fares for holiday travel to South America from Hawaii were running about $1900.  Per person.  $1750 if we were lucky.  We had committed to other travel plans for while my son was lap-baby eligible, so I knew we would have to pony up the cash for a full ticket for him since he’d be well over 2 years old by the time we traveled.  I don’t know about you, but spending $7k on coach airfare is not very appealing to me.  So I set about making sure my miles would work for me.

The first thing I did was rid myself of the notion that we had to fly down and back on the same airline.  It’s often easier to gather points and miles if you concentrate on 1 airline or alliance, but with 4 people traveling at peak time, I knew I would have to get creative with one-ways and splitting into groups of 2 or 3.

2 other things held up my planning, but gave me time to earn more miles.  The school schedule wasn’t out yet, so I didn’t know when my daughter would be going back in January 2015, and my husband would have to return earlier than the rest of us because of his work schedule, so he’d need to travel back solo.  At this point, I was about 20 months out from my projected dates for the trip.  Based on convenient routings, I decided to concentrate my miles-earning to American and United.  I had about 26K American Airlines miles and 12K United Mileage Plus miles to begin with.  My husband had 19K American miles and 5K United miles.  I knew that we would be earning more miles from butt-in-seat travel to the mainland, adding at least 10K to our American balances using the Companion Fare on Alaska Airlines.  My husband had a research trip to Spain that would earn him almost 20K United miles.  This was good, but would not be enough.

I decided on a credit card sign up bonus strategy, combined with some shopping-portal savvy and well-timed transfer bonuses to earn more miles.


Remember, only use credit responsibly, never carry a balance, and

don’t buy stuff you don’t need for the sake of earning miles. 


Both my husband and I applied for the Chase United Mileage Plus Explorer card, which at that time was awarding a sign-up bonus of 50K miles after $3000 in spending within 3 months.  In addition, I signed up for the Citi AA Platinum Visa, which also had a 50K sign-up bonus and 3K spending requirement.  Meeting the minimum spend was pretty easy: we timed some necessary big purchases to occur during our 90-day time frame, and put every single household expense we could on the cards.  Daycare, the cable bill, groceries- everything went on the cards until the required spend was reached and the bonus earned.  Note: my CC spending was linked to my frequent flyer account, and my husband’s to his.  United and American don’t allow free transfers of miles between accounts.  You can, however, buy tickets for anybody from your mileage account. 

As far as the shopping portals, they work like a mileage multiplier and can get you a really great deal at the same time.  Each major airline has a shopping site you can use to make online purchases, and you are often able to get at least 2x the miles for your online purchase.  Example: during this Ecuador-miles blitz, I needed some printer ink.  I had previously used the 123inkjets.com website, so I searched for it on the AAdvantage shopping portal  and saw that 123inkjets.com purchases were being awarded 8 miles/dollar at that time (you can see that right now, they are awarding 12 miles/dollar).  So I spent about $22 for my ink, and got 176 miles from the shopping portal, plus 22 miles from the credit card directly, for a total of 198 miles for 1 small purchase.  This really helps your progress along, though the miles don’t post instantly.  You usually see them a few weeks after the credit card statement posts, and it can take up to 12 weeks in some cases. You need time on your side for this strategy, but it will really help your balance build up.  Check Evreward to see which portal is offering the best bonus, but also check manually just in case.

In January 2014, I was able to book our award travel for the Honolulu (HNL) to Guayaquil (GYE) leg.  As it is difficult to find 4 award seats on a given itinerary, we decided that the best strategy would be to use a Standard award on United.  Standard awards cost more than Savers, but usually have a better itinerary with fewer stops.  I had been stalking the United site for weeks, and never saw any Saver availability pop up on our route, even though I explored the possibility of making separate reservations to route through El Salvador on Avianca, and had called to speak to the agents about Saver availability.  Oh well, can’t win them all.

I hopped onto the United site to put my itinerary in my cart (I would be traveling with my daughter, at 40K miles each).  Once that was done, my husband used his laptop to find the same flight #s and schedule that I had put a hold on, and booked his award travel for himself and our son on those same flights.  Finally, I went back to the United site to complete my purchase, and saw this beauty of a receipt:

HNL-GYE
My husband had the same.  And so, we were traveling to Ecuador for $25 out of pocket.

Now, how to get back?  I had used a large majority of my United miles for these redemptions, so it was time to switch to American Airlines.  My husband still had a bunch of United miles, so he continued earning via CC spending to try to get another award ticket as soon as he could.

Meanwhile, I was looking at needing to get me and both the children back from Ecuador, requiring 105K miles (35K miles each).  Months had passed, and I finally had the school schedule available.  Good news- my daughter’s school dates meant that we could spend about 3 weeks in South America.  Now that I had a return date, I set about earning my miles.  I was able to use another miles-earning strategy in addition to the ones already mentioned.  Most airlines have a dining rewards program to complement their shopping portal.  You register, hopefully using a sign-up bonus offer, and then register any credit card.  When you dine at a participating restaurant, you earn 3-5 miles/dollar in addition to what you earn from the credit card itself.  Participating restaurants usually don’t include chains, so you are “eating local” for the most part.  The AAdvantage rewards network includes local Hawaii places like Grylt and Teddy’s Bigger Burgers, yummy.  I was able to earn a bunch of extra miles for eating out, again padding my balances.

I opted to use a standard award (called AAnytime Awards on American) again because:

  1. Mile SAAver wasn’t available
  2. I had a great choice of itineraries with fewer stops
  3. Main Cabin Extra was included for free
  4. Priority Access

But wait!  Oh, the perils of advance planning.  Before I was able to reach 105K miles, AAdvantage devalued their award chart for AAnytime awards.  The tickets I wanted would now require 120K miles (40K each) instead of 105K.  Gah.  Well, I needed to do something else to get these miles for free.  Enter the Starwood Preferred Guest Program.  SPG points are earned with the SPG Amex and with stays at SPG hotels like the Sheraton and Westin.  SPG points are valuable because you can transfer them 1:1 to many different airline partners, including American.  I was able to leverage this great transfer bonus to reach the additional 15K miles needed for my redemption.  By July 2014, I was all ready to book.  We got a great itinerary, great seats with the Main Cabin Extra, and the best part was this:

Woot!

Woot!

If you’re counting, our out-of-pocket cost was now $25 + $195.33 = $220.33.

The final piece of the puzzle was booking my husband’s flight back from Ecuador.  He’d successfully racked up many more United miles by this time (August 2014).  He’d be departing from the capital, Quito (UIO), instead of Guayaquil, and United had the best possible routing: Quito to Houston, Houston to Honolulu.  2 flights, with just one 2.5 hour layover!  They sold another Standard Award at 50K miles, and because Ecuador has an exit tax, the price was a little higher this time: $80.37.  I’ll take it.


Grand Total for 4 people traveling to South America from Hawaii and back….$300.70, or a 95% savings over the best cash booking price I could find. 

spock win

Final notes: I made some concessions with these bookings, since I much prefer redeeming for Saver awards.  However, the popularity of family holiday travel to South America means the airlines don’t really need to release much low-level award space during that time of year to fill the planes.  So they don’t, because people will pay cash for their tickets.  I still occasionally check for Saver space on our travel dates out of curiosity, and I haven’t seen any yet.  So I had to just spend the extra miles for the Standard awards.  I made sure to check for Saver First/Business awards though, because sometimes they are the same mileage price, or incredibly, lower than a Standard award! No such luck this time.

Being able to split up for travel reservations greatly increases your flexibility to book what you want.  It really worked out well with the AAnytime award- I got the better seats and expedited check-in, which will be great since I’ll be alone with both kids for that leg of our travel.

Diversification in miles and points balances helped as well, and we were able to really rack up both kinds of miles in a relatively short amount of time.

The best outcome of course, is that my little group of 4 will soon be welcomed by a huge group of relatives and get to experience my beautiful country.  Super bonus: when my parents booked their flights down from the East Coast, they chose an itinerary that put us all on the same final flight to Guayaquil from Panama City on Copa Airlines.  Family reunion in (PTY), then landing at GYE with my parents 🙂  That’s what travel is all about.

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